FAQ

Returns / Exchanges

All sales are final. All clothing items are also final, as all options are currently produced to order. Please double check our sizing guide before you order to ensure you order the correct size.

Defective / Damaged Items

If items received are damaged, defective, or incorrect, please contact us with your order number and photos of the item and we will definitely make this right! We do our best to check everything, but sometimes things slip past us. 

Cancelling Orders

Contact us ASAP if you would like to cancel an order. Orders can be cancelled prior to items shipping out. If items have already shipped, the order cannot be cancelled.

Order Confirmation / Shipping Confirmation

If you place an order, you will receive an email confirming your order. If you haven't received one, please contact us as the info you entered may have an error. Once your order ships out, you'll receive a shipping confirmation email with tracking information.

Processing / Delivery Times

Typically, orders will take 1-5 days to process prior to shipping. Order fulfillment times vary and can be delayed further by a sudden influx of orders or travel. We appreciate your patience. If there's a set date you're hoping to receive your order by, please contact us before placing your order to confirm timing.

Shipping in the US typically takes 2-5 days, though delays do happen. Please check your tracking number you receive via email when the order ships.

Delivery Issues

Once we hand off the package to the shipping carrier, any issues that arise are out of our hands and the responsibility of the carrier (USPS). Please contact USPS with your tracking information in these instances. We are not responsible for packages that are lost or stolen.

Sometimes, the tracking will show an order as delivered when it wasn't. There have been cases where the package arrives a couple days later.

We recommend contacting your local post office with any concerns, and/or waiting a few days to see if the package arrives.

Orders shipped in multiple packages

Due to how the store is setup and our stock is handled, your order may ship out in more than one packages (example: shirts will ship separately from stickers).

International Shipping

International shipping is available to most countries. Shipping will be calculated during checkout.